Terms and Conditions of Sale
Please read carefully
Definitions
1.1 We, us, our mean Christina Oman Coaching.
1.2 You and your mean the purchaser of goods, audio or video content from Christina Oman Coaching.
1.3 This is a contract between us and you.
2. Contract
2.1 When you purchase audio or video content from us, we grant you a licence (which is limited, revocable, non-exclusive, non-transferable) to listen to, consume, download or stream such content to your computer and/or other device(s) solely for your personal, non-commercial use. You agree to not otherwise copy, reproduce, distribute or use the content other than as set out in this contract. You must not sell, transfer, lease, modify, distribute or publicly perform the content in any manner and you must not exploit it commercially. You agree to not tamper with the content or create any derivative works therefrom.
2.2 We may terminate your license to use any purchased products if you breach this contract.
3. Payment
3.1 You may request to make payment by installments. If you and we agree that you may make payments by installments you must pay all installments on or before each due date.
3.2 The due date for each installment is 30 days after purchase and payment of the first installment, and 30 days after each previous installment.
3.3 If you miss a payment you have 3 days to make the missed payment. If you fail to do so within the 3 day grace period you become liable for the entire remaining outstanding amount in full. The remaining payment in full will be due within 7 days of notification.
3.4 All goods sold by us are charged in US Dollars. If you are located in Europe you may be charged VAT.
3.5 Monthly subscription payments are taken automatically. If you cancel your payments on your end, your access will be revoked immediately.
4. Warranty
4.1 We will repair or replace at our discretion any goods which are physically defective for the period of 12 months after purchase. This warranty does not apply to defects which occur because of misuse or accidental damage.
5. Limitation of liability
5.1 For the avoidance of doubt, nothing in this contract limits or restricts your ability to make a claim against us that may be available to you for our failure to comply with a guarantee under Swiss Federal Consumer Law.
5.2 Subject to Swiss Federal Consumer Law, and relevant federal state legislation, our sole obligation under this contract is to use our best endeavours to provide the services.
5.3 When you acquire goods or services from us, Swiss Federal Consumer Law implies a number of guarantees that cannot be excluded. Swiss Federal Consumer Law, to the full extent permitted by law:
(a) under no circumstances (including but not limited to any act or omission on the part of us) will we be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use of or access to, or any inability to use or access, the products you purchase from us;
(b) we exclude all guarantees, conditions, warranties and terms implied by statute, general law or custom;
(c) in no event shall we be liable for any other claims or damages including, but not limited to, claims for faulty design, negligent or misleading advice, damages arising from loss or use of the products, and any indirect, special or consequential damages or injury to any person, corporation or other entity.
5.4 If the product is a product not ordinarily acquired for personal, domestic or household use or consumption, and we limit our liability to payment of an amount equal to the lowest of:
(a) the cost of replacing the goods or services or supplying equivalent goods or services;
(b) the cost of repair of the goods;
(c) the cost of having the goods repaired or replaced.
5.5 We are not liable for default or failure in performance of our obligations pursuant to this agreement resulting directly or indirectly from acts of God, civil or military authority, acts of public enemy, war, accidents, fires, explosions, earthquakes, floods, the elements, strikes, labour disputes, shortage of suitable parts, components, materials, labour or transportation or any other cause beyond our reasonable control.
5.6 We are not responsible for any loss caused by an error or defect in the products or errors or faults caused by components supplied by any other person.
6. Refunds & exchange
6.1 Voluntary refunds:
The Emotional Eating Solution program has a 14 day money back guarantee from the first day of the course commencement. You must submit, via email, your written request for refund. The refund will be processed within 30 days of confirmation of receipt of request.
(a)The Emotional Eating Solution Intensive is exempt from the 14 day money back guarantee as this program is accelerated over 5 days.
(b) If you work through the first few modules of a course are not totally happy with it, then we will refund your money. Unless stated otherwise, the Emotional Eating Solution has a 14 day money back guarantee and refund period.
(c) Protein Priority Diet subscription is non refundable.
(d) To cancel your subscription to Protein Priority Diet you must notify us via email.
(e) Your subscription will be cancelled within 7 business days of receipt of your cancellation request email.
(f) When your subscription is cancelled you will lose access to the program and community at the moment of cancellation based on the limitations of our service provider.
(g) For e-commerce, Swiss law does not provide for any withdrawal period or other right of return once the order has been placed.
I believe in my courses and thousands of people have experienced fantastic results and health improvements from investing in my programs. This type of progress requires that you follow the course and do the work. You must demonstrate that you have participated in the Course by accessing course content and/or joining the Facebook community before requesting a cancellation of your course membership and refund. We may request the submission of completed worksheets, activities and exercises in considering your refund request. A change of mind does not constitute a valid reason for cancellation and request for refund. In considering your refund we may also charge an admin fee at our discretion.
Requests for refunds for Emotional Eating Solution must be made in writing to me within the defined refund period as listed above in section 6.1 (a), at christina@christinaoman.com.
(b) If you receive your money back you must delete every copy of the product that you have downloaded as well as copies you have placed on other devices or media.
6.2 You are not entitled to a refund under Swiss Federal Consumer Law, E-Commerce Statutes. Our services come with guarantees that cannot be excluded under Swiss Federal Consumer Law.
6.3 If you are eligible for a refund, we will refund your money within 30 days of notice to us and the entitlement arising.
6.4 If you are required to return any goods, you are liable for the cost of returning those goods unless the cost is significant.
6.5 Your refund will be paid in the currency in which it was received by us minus any fees that apply. If you paid in a currency other than Euro, you are liable for the costs of exchange.
7. Privacy
7.1 You agree to our Privacy Policy AVAILABLE HERE
8. THE PRODUCT terms
8.1 If you purchase an Emotional Eating Solution membership, you must abide by the Emotional Eating Solution membership rules and policies.
8.2 Christina Oman Coaching reserves the right to alter or eliminate any parts of the program at our discretion.
8.3 The Emotional Eating Solution program provides lifetime membership with no ongoing fees. Lifetime refers to the lifetime of the program. Christina Oman Coaching reserves the right to cancel the program at any time. This does not entitle the user to a refund.
8.4 If you subscribe to Protein Priority Diet membership, you must abide by the Protein Priority Diet membership rules and policies.
8.5 Christina Oman Coaching reserves the right to alter or eliminate any parts of the program at our discretion.
8.6 The Protein Priority Diet program is a monthly subscription membership. You will be billed monthly until you issue a cancellation notice. Christina Oman Coaching reserves the right to cancel the program at any time. This does not entitle the user to a refund.
8.7 Cancellation notice for Protein Priority Diet must be made via email. If your next billing date falls within 7 days of the notice, you will be billed for the following month.
9. Trade marks
9.1 Trade marks used on the Website belong to their respective owners. You must not use any trademark displayed on the Website without the express written permission of us or the third-party owner.
10. Jurisdiction
10.1 These Terms are governed by and to be construed in accordance with the laws of Switzerland, Canton of Geneva . You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Switzerland, Canton of Geneva.
10.2 If any of these Terms is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the Terms which will continue in full force and effect.
11. Events
11.1 Cancellation policy: Tickets for events are non-refundable but completely transferable. If you require your ticket to be transferred to someone else, please email their full name and email address to christina@christinaoman.com no less than 3 working days prior to the event.
11.2 Event: Christina Oman Coaching reserves the right to change the event at any time, this includes location. In the unlikely event that this will happen, every effort will be made to ensure an event of equivalent standard in a reasonable distance from the original location.
11.3 Behaviour: Christina Oman Coaching reserves the right to prohibit entry or eject any person from the Venue based on behaviour deemed inappropriate by Christina Oman Coaching, staff and/or its agents and others working under its authority.
11.4 Image Release: In registering for any Christina Oman Coaching event, you grant permission to Christina Oman Coaching, its agents and others working under its authority, to take and to have full and free use of video/photographs containing your image/likeness. You understand these images may be used for promotional, news, online/multimedia, research and/or educational purposes by and for Christina Oman Coaching. You agree that you are not entitled to remuneration, residuals, royalties or any other payment in respect of your image/likeness or its use. You release, discharge, and hold harmless, Christina Oman Coaching and its agents from any and all claims, demands or causes of actions that you may hereafter have by reason of anything contained in the photographs or video. If you do not agree to the above image release, you must advise Christina Oman Coaching by email as soon as possible at christina@christinaoman.com.